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    CONTACT

    • SALES

      Network Testing Headquarters

    • 1943 Isaac Newton Square
      Reston, VA, 20190-5012
      U.S.A
      T:+1 (703) 956-5399
      F:+1 (703) 956-5449

      Send us an e-mail

    • Stockholm, Sweden

    • T:+46 10 492 5474
         +46 10 492 5012
      F:+46 10 492 5493

      Send us an e-mail

TEMS PRODUCT SUPPORT

TEMS Sales and Support

Ascom Network Testing provides customer support worldwide, with regional presences in the Asia-Pacific area (APAC); Europe, the Middle East, and Africa (EMEA); and the Americas. TEMS Product Support helpdesks are available to assist customers during normal business hours in the countries of the regional support offices, and can be contacted by phone, e-mail, or fax.

Users of QVoice Symphony/Companion and TEMS Monitor Master systems can receive on-line technical and hot-line support by accessing the following addresses.

SUPPORT NORTH AMERICA

  • Phone: +1 (800) 522 9670; +1 (571) 203 4545
  • Fax: +1 571 203 4594
  • Hours of Operation: 8:00 AM EST - 7:00 PM EST
  • Contact us via e-mail

SUPPORT SOUTH AND CENTRAL AMERICA AND MEXICO

  • Phone: +1 (800) 522 9670; +1 (571) 203 4545
  • Hours of Operation: 8:00 AM EST - 7:00 PM EST
  • Contact us via e-mail

SUPPORT EUROPE, MIDDLE EAST, AND AFRICA

SUPPORT EASTERN EUROPE AND CENTRAL ASIA

  • Phone: +7 (495) 777 0085
  • Fax: +7 (495) 777 0086
  • Hours of Operations: 9:00 AM - 5:30 PM (Moscow Time)
  • Contact us via e-mail

SUPPORT ASIA PACIFIC

  • Phone: +60 (3) 8314 6390
  • Fax +60 (3) 8314 6379
  • Hours of Operations:8:30 AM - 5:00 PM
  • Contact us via e-mail

SUPPORT INDIA

  • Phone: +91 9880500500
  • Fax: +91-80-25584308
  • Hours of Operations: 9:30 AM - 6:30 PM
  • Contact us via e-mail

SUPPORT CHINA